Order Accuracy
Improve Order Accuracy to Reduce Refunds and Loss of Revenue from Customer Churn
![KDS screen5.png](https://static.wixstatic.com/media/112459_e6ccc33368734d858a428c5cef2c9347~mv2.png/v1/fill/w_695,h_494,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/KDS%20screen5.png)
![aroow-103.png](https://static.wixstatic.com/media/112459_bd4e9910a5534161a4ab5dd39428b517~mv2.png/v1/crop/x_18,y_279,w_1024,h_535/fill/w_453,h_236,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/aroow-103.png)
![GP_Instagram_Square_2048x2048 2.gif](https://static.wixstatic.com/media/112459_c63635cee8894fc6aea2d02fea9f12a2~mv2.gif)
1 out of every 10 orders has an issue
Inaccurate orders caused by packing errors and assembly errors have a negative impact in two ways:
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Refunds to customers which on average range from 5% to 10%
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Customers who churn as they are fed up with their order being wrong and switch to another brand
Satis Order Accuracy Module
Helps in real-time the correctness of the items while packing the order.
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Cameras monitoring food packing
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Real-time alerting on remaining and incorrect items
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Dashboard displaying items being packed per order
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Reduce no. of refunds
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Reduce loss of revenue from customer churn
![](https://static.wixstatic.com/media/112459_94d22f2a50a64f20bbb053625fefcf0f~mv2.png/v1/crop/x_0,y_0,w_2830,h_2016/fill/w_746,h_531,al_c,q_90,usm_0.66_1.00_0.01,enc_auto/112459_94d22f2a50a64f20bbb053625fefcf0f~mv2.png)
![aroow-15_edited_edited_edited_edited_edi](https://static.wixstatic.com/media/112459_6372b74b0a764f62ba5d70bad2a2b507~mv2.png/v1/fill/w_400,h_400,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/aroow-15_edited_edited_edited_edited_edi.png)
Benefits and Impact
The financial benefits are significant. Improving Order Accuracy by 40% saves £100k per store per year as a result of less refunds and improved customer satisfaction.
![GP_Instagram_Square_2048x2048 6_edited_e](https://static.wixstatic.com/media/112459_3d6a90917ca34680bf775fceba3a20e6~mv2.png/v1/fill/w_279,h_130,al_c,q_85,usm_0.66_1.00_0.01,enc_auto/GP_Instagram_Square_2048x2048%206_edited_e.png)
![](https://static.wixstatic.com/media/112459_cf5c73d12947459282d3e9daf6871c0d~mv2.jpg/v1/fill/w_600,h_400,al_c,q_80,usm_0.66_1.00_0.01,enc_auto/112459_cf5c73d12947459282d3e9daf6871c0d~mv2.jpg)